GENERAL CONDITIONS OF PURCHASE 

  1. Nature and aceptance of general conditions of purchase. 

Each of products exposed by the Emonli Group has a Public Price of Purchase associated to it, this price include IVA (tax) and they are valid, unless error or informatic troubles. Each time you select one article and you put it in the shopping cart, it get refreshed indicating the total purchase price. 

Applicable taxes, vary depending on the destination country. In the final summary of the purchase it gets displayed the final price of it, indicating the amount of tax applicable under the chosen country for the shipment. 

In relation to the value added tax (IVA), as a general rule will apply 21% in the territory of the European Union. Shall be exempt from paying this tax all companies belonging to the European Union that have intracomunitary CIF (Fiscal identification Code), exceptSpain. In selling to any other country will not be charged IVA (Tax), however the customs systems of each country apply the corresponding taxes which must be paid by the recipient of the goods. 

Due to their special tax status, are considered non-geographical areas the Canary Islands, Ceuta and Melilla. Therefore, purchases made by residents of these territories are exempt from IVA (the costs of customs clearance and import duties are not included in the item price or the shipping, and must be paid by the recipient of the goods). 

Prices in dollars or other foreign currencies displayed on the webpage www.grupoemonli.com, are approximate and they are the result of applying the daily exchange rate of the dollar against the Euro, because of this can appear fluctuations in the price. 

Any changes that might be performed on these Terms and Conditions will be posted on the Web, so customers are advised to read them each time they want to hire any of our services or products. each contract for existing conditions shall be governed at the time of subscription, any modifications occur on these have not retroactive effect. 

In accordance with the Law 7/1996, of 15 January, the Retail Management, as amended by Law 47/2002 and Law 34/2002 of July 11, of Services Information Society and Electronic Commerce, prior to their purchase of any product by the customer is entitled to know their essential character, so Emonli Group provides customer enough photographs of all items sold through this website as well as faithful descriptions. however, Emonli Group, using all means at their disposal, tries that the colors and designs of the products in the photos shown on the web are faithful to the originals, but warns that it is inevitable that some variations may occur in  presented the colors and shades depending on reflections, brightness or picture quality.

 

Product availability 

All orders placed through the website are subject to stock the product and availability. Due to specialization and the craft component of the items offered in Emonli Group, orders arrive within 7 to 15 business days or so, depending on the availability of products and countries of destination. 

Emonli Group reserves the right to vary the type of delivery and the company by which it is made, regardless of the discussion in these pages, provided no way be detrimental to the client. 

If the order was made up of several products, some or all of these could not be served, that fact shall be communicated to the client using the data that the customer has provided and the amount will be refunded to him by the same system used for payment, in case you have not paid, you will be no fee or charge for items that are not available. The lack of a stock of goods or of all constituting the sale, the latter case would void it, constituting a default clause, it does not generate any rights in case of compensation to either party. 

Emonli Group reserves the right to modify at any time the type of articles or products offered on the Web www.grupoemonli.com, to suppress the sale, to incorporate new and generally to take any decision on availability and to change its price. 

Emonli Group ensures that the products displayed on this website are products commonly sold and were not made expressly to appear on the website. The quality, finish, color, size and features are those listed on the Website and in no time it has been tried mislead the user with color modifications or alterations of articles shown. 

Emonli Group has made great efforts in trying to make the articles appear to be the closest thing to reality. However, because most are leather goods, textures, marks the animal, tinctures skins, colors, and other factors beyond our control, may cause the part to the customer is not exactly equal which is published in the Portal. Moreover, in some cases and depending on the quality and color of your computer monitor, colors may differ slightly from the actual colors of the pieces on display in the Portal. 

Warranty 

Emonli Group customers benefit from the trust offered by skilled artisans, as using quality materials produce our articles, always keeping one year warranty against manufacturing defects. 

Defects or damage due to incorrect use or handling of the material or wear caused by normal use of the same, are not included in this warranty. 

The shortages in the functionality of the items, due to limitations of design thereof, are also excluded from coverage under this warranty.

 

Returns and exchanges material 

Our customer service department has a customer service to solve any problem with our products or shipments, through which we try to offer a quick and efficient attention to our clients. 

If for any reason you are not satisfied with your order, you have a period of 7 working days from the date of delivery of the order, to return. (According to art. 44 of Law 7/1996 of 15 January Retail Trade amended by Law 47/2002 of 19 December.). 

Just send us the product in perfect condition and in their original packaging, including guarantees, labels and instructions. 

It is very important that you return the product/s for exchange or return perfectly packaged. If products are damaged due to unsuitable packing we will not accept the return. 

Once we receive the merchandise in our stores and check that all the above conditions are met, Group Emonli accept the return of the product and will proceed to refund the amount, according to the method of payment, and if so, send the new product. 

Sometimes foreign shipments may have additional costs in the country custom tax or added delivery. In case of no pick up of your order , no refund amount will be made. 

Sometimes foreign shipments may have additional costs in the country custom tax or added delivery taxes. In case of no picking up your order , no refund amount will be made. 

In the case of defective products or incorrect shipments, all shipping costs will be borne by Emonli Group. 

To make an exchange or refund, you must send an e-mail to info@grupoemonli.com or call us at (+34) 927 46 07 46 ( our office is open from 9:30 till 14:00 in the morning and from 17:30 till 20:00 in the afternoon) 


Disclaimer 

It is your responsibility to be trained to use the materials distributed Emonli Group. Emonli Group declines all responsibility for the use that give our customers the products distributed. 

Law and Jurisdiction 

These terms and conditions shall be interpreted under the laws in force inSpainin the field, which will apply in all that was not foreseen therein. (Law 34/2002 of July 11, services of information and electronic commerce).